Shopper Hub
Join forces with A Customer’s Point of View and become part of our panel of
customer experience evaluators committed to helping businesses enhance their customer interactions.
Still have questions?
If you’re already a registered shopper with A Customer’s Point of View, it’s time to dive in. Log in to view the latest updates and information.
How do I get started ?
A Customer’s Point of View is looking for people like you to provide businesses with a fresh perspective on their operations, to continually enhance the sales and service experience. Follow this step-by-step guide to join our team of over one million mystery shoppers and start earning while you shop!
- Sign up and create a profile: you will need to provide basic information like your name, location, and contact details.
- You may need to complete questions about your shopping habits, transportation access, and availability to help the company match you with assignments.
- Once registered, you can search for available mystery shopping assignments in your area or those you’re interested in. Each assignment typically provides details such as:
- What type of location you’ll visit (e.g., store, restaurant, bank).
- What you need to observe and report on (e.g., employee behavior, store cleanliness, product availability).
- The payment or reimbursement offered.
Become A Shopper
Are you detail-oriented and love discovering new places and things? We’re looking for insightful individuals to join our team as mystery shoppers. In this role, you’ll visit retail locations, restaurants, or service providers and discreetly assess the quality of customer service, product availability, and overall shopping experience. Your feedback will help businesses improve their operations and elevate their customer experience. If you have a passion for exploring new environments and an eye for detail, this opportunity is perfect for you. Apply now to start making an impact!
Become A Rider
Are you a keen observer with a passion for improving public transportation? We’re seeking detail-oriented individuals to join our team as transit mystery riders. In this role, you’ll help us evaluate the rider experience by secretly assessing various aspects of public transit, including punctuality, cleanliness, customer service, and overall rider satisfaction. Your insights will directly contribute to enhancing the quality of service for transit users. If you enjoy riding public transport and have an eye for detail, we want to hear from you!
Frequently Asked Questions
We’ve gathered answers to the most common questions from our mystery shoppers and riders. Curious about when and how you’ll get paid? Looking for tips on boosting your shopper or rider rating? We’ve got those answers and more, all ready for you
Shopper Contact
If you’re already a registered shopper with A Customer’s Point of View, it’s time to get started. Log in to access the latest updates and information.
Payment Policy
PAYMENT TERMS
Payment is dispersed via PayPal or direct deposit. Shops submitted between the 1st and 15th of the month will be paid by the 1st of the following month. Shops submitted between the 16th and 31st will be paid by the 15th of the next month.
Occasionally, payments may be processed early. Please contact us only if the payment date has passed, you haven’t received your payment, and you’ve checked your bank account for confirmation.
Consumer Alerts
Beware, there are scammers contacting potential shoppers using our company and employee names. They use fake company email addresses and names with our legitimate or a fake street address. The mystery shopping offer is usually for well known retailers that are not our clients. Their offer usually entails cashing a check or money order, then purchase check cards and provide them with the card numbers and you can keep the rest. What actually happens is that the check bounces, the money on the check cards disappear and you are left on the hook owing the money to your bank.
Keep in mind
- Do not correspond or provide personal information to the scammers
- ACPVIEW does not provide payment up front
- ACPVIEW does not pay by check or money order
- ACPVIEW does not require you to send us money to shop for us
- ACPVIEW has legitimate assignments and we welcome you to apply at www.acpview.com